At Calo Route, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or place an order.

1. Information We Collect

We may collect the following types of information when you browse or make a purchase:

  • Name

  • Phone number

  • Email address  

  • Shipping address

  • Order history and preferences

  • Device and browser details 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and delivery details

  • Improve our website and services

  • Send you promotional offers, only if you opt in

We do not collect or store any payment information, as all transactions are cash on delivery.

3. Marketing and Communication

We may occasionally send you promotional messages or product updates via SMS, email, or WhatsApp — but only if you’ve agreed to receive them.

How to Opt Out:

You can unsubscribe or opt out at any time by:

  • Clicking the unsubscribe link in promotional emails

  • Replying STOP to promotional SMS or WhatsApp messages

  • Contacting us at [email protected] and requesting to be removed from marketing lists

Please allow up to 72 hours for your request to be fully processed.

4. Cookies and Tracking

We may use cookies and similar tracking technologies to improve your experience on our website, understand browsing behavior, and tailor our content. You can manage or disable cookies in your browser settings at any time.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is entirely foolproof, and we encourage you to use secure networks when interacting with our site.

6. Access and Control of Your Data

If you wish to view, update, or delete your personal information, please contact us at [email protected]. We’ll process your request in accordance with applicable laws and within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Have Questions?
For any privacy-related concerns or opt-out assistance, contact us at [email protected].